Privacy policy

Privacy Policy

Last Updated: January 20, 2025

This Privacy Policy describes how Fuppy dog ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fuppydog.com. By using the Site, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

Personal Information You Provide:

  • Contact details: name, address, phone number, email
  • Order information: billing/shipping addresses, payment confirmation
  • Account information: username, password, security questions
  • Customer support details: communications with us

Automatically Collected Information:

  • Device information, IP address, browser type
  • Usage data through cookies, pixels, and tracking technologies

Information from Third Parties:

  • Service providers like Shopify and payment processors
  • Marketing and analytics partners
  1. How We Use Your Information
  • To Provide Services: Process payments, manage accounts, fulfill orders, arrange shipping
  • Marketing and Advertising: Send promotional emails (with opt-out option)
  • Security: Fraud detection, account protection
  • Customer Support: Improve our services based on feedback
  1. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Analyze usage trends
  • Customize advertising

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

  1. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping companies
  • Business Partners: Marketing affiliates
  • Legal Obligations: When required by law or to protect rights

International Data Transfers: Your information may be transferred outside your country, including to the US and other jurisdictions. We implement safeguards like Standard Contractual Clauses to ensure data protection.

  1. Data Retention

We retain personal information as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  1. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your data
  • Correct: Update inaccurate information
  • Delete: Request deletion of personal data
  • Opt-Out: Decline marketing communications
  • Data Portability: Receive data in a portable format

To exercise your rights, contact us at: [privacy@fuppydog.com]

  1. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us for deletion.

  1. Security Measures

We implement security protocols such as:

  • SSL encryption
  • Secure data storage
  • Regular security audits

However, no system is 100% secure. Please use strong passwords and notify us immediately of any suspicious activity.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

  1. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@fuppydog.com
Address: 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, N&E BLD. 6F, Japan